Rama Sugiharto, S.T.

Surplus Indonesia

October 2023 - Current

Quality Assurance | Scrum Master | Product Owner

• Developed automated testing suites to ensure the quality and accuracy of software features.
• Utilized debugging tools such as Firebug and Chrome DevTools to identify and resolve issues.
• Collaborated with developers to determine the root causes of software bugs and other issues.
• Served as a Scrum Master with a strong track record of delivering and implementing projects within scheduled deadlines.
• Provided post-implementation and maintenance support to the technical support team and clients.
• Highly skilled in mentoring and leading technical, project management, and leadership teams in adopting Agile/Scrum, Kanban, and other Agile best practices.

DDTC Indonesia

January 2017 - September 2023

Developer | Social Media | SEO - SEM | DevOps | Product Owner

• Assisted Digital Media Managers in designing and implementing the company's digital media plans and strategies.
• Contributed to achieving digital marketing goals and objectives.
• Responsible for managing the entire software development lifecycle.
• Build, maintain, and enhance the corporate website and web applications.
• Ensure the website aligns with the company's branding and business goals.
• Optimize web pages for performance, speed, and user experience.
• Implement web design and UI/UX best practices for a seamless experience.
• Collaborate with cross-functional teams to integrate internal systems and tools.
• Manage content updates and ensure content accuracy and relevance.
• Monitor website traffic and analytics to improve user engagement.
• Maintain website security protocols and backup systems.

Discovery Hotels & Resorts

January 2015 - January 2017

Web Developer & Social Media

• Develop, maintain, and optimize the company’s corporate website.
• Ensure website security, performance, and scalability.
• Implement responsive and user-friendly web designs.
• Manage and update website content as per business requirements.
• Integrate corporate systems, databases, and third-party services.
• Troubleshoot and resolve technical issues promptly.
• Optimize website for SEO and accessibility standards.
• Collaborate with marketing and IT teams to align business goals.
• Ensure cross-browser and device compatibility.
• Stay updated with web development best practices and corporate needs.
• Implemented campaigns through websites, email marketing, social media, and online advertising.
• Developed innovative and reusable web-based tools for progressive online activities and community building.

Hotel Borobudur Jakarta

Managed by Discovery Hotels & Resorts

January 2015 - January 2017

Web Developer & Social Media

• Develop and maintain responsive websites and web applications.
• Write and optimize clean, scalable, and efficient code.
• Implement front-end designs using HTML, CSS, and JavaScript frameworks.
• Develop back-end functionality with databases and server-side technologies.
• Ensure website security, performance, and SEO best practices.
• Debug and resolve website issues and errors.
• Integrate APIs and third-party services.
• Collaborate with designers, developers, and stakeholders.
• Keep up with the latest web technologies and industry trends.
• Perform website testing and optimization for user experience.

Discovery Kartika Plaza Hotel & Villas Bali

Managed by Discovery Hotels & Resorts

January 2015 - January 2017

Web Developer & Social Media

• Design, develop, and maintain responsive websites and web applications.
• Write and optimize clean, scalable, and efficient code.
• Implement front-end designs using HTML, CSS, and modern JavaScript frameworks.
• Develop back-end functionality using server-side technologies and databases.
• Ensure website security, performance, and adherence to SEO best practices.
• Identify, analyze, and resolve website bugs and errors.
• Integrate APIs and third-party services to enhance functionality.
• Collaborate with designers, developers, and stakeholders to achieve project goals.
• Stay up to date with the latest web technologies and industry trends.
• Conduct website testing, analysis, and optimization to improve user experience.

Discovery Hotel Ancol

Managed by Discovery Hotels & Resorts

January 2015 - January 2017

Web Developer & Social Media

• Develop, enhance, and maintain responsive websites and web applications.
• Write clean, efficient, and scalable code while ensuring best practices.
• Implement front-end designs using HTML, CSS, and JavaScript frameworks.
• Build and optimize back-end functionality using server-side technologies and databases.
• Ensure website security, performance, and compliance with SEO standards.
• Troubleshoot and resolve technical issues, bugs, and errors.
• Integrate APIs and external services to improve functionality.
• Work closely with designers, developers, and stakeholders to meet project objectives.
• Stay updated on emerging web technologies and industry best practices.
• Conduct thorough website testing and optimization to enhance user experience.

Palace Hotel Cipanas

Managed by Discovery Hotels & Resorts

January 2015 - January 2017

Web Developer & Social Media

• Design, develop, and maintain high-quality, responsive websites and web applications.
• Write, test, and optimize clean, maintainable, and scalable code.
• Implement user-friendly front-end interfaces using HTML, CSS, and JavaScript frameworks.
• Develop and manage back-end functionality using databases and server-side technologies.
• Ensure website security, performance optimization, and SEO best practices.
• Diagnose and fix website bugs, performance issues, and technical errors.
• Integrate APIs and third-party services to expand website capabilities.
• Collaborate with designers, developers, and stakeholders to achieve project goals.
• Keep up with evolving web technologies, frameworks, and industry trends.
• Conduct usability testing and performance optimization to enhance the user experience.

Pelican Hotel Solutions

January 2014 - January 2015

Junior Web Developer & Social Media

• Analyzed all client requirements to ensure accurate project execution.
• Performed system execution and handled website design and development.
• Conducted implementation, testing, and pre-handover processes for projects.
• Provided ongoing system maintenance and ensured proper functioning.
• Maintained and optimized SEO to improve website performance.

Trisakti University

2005 - 2013

Bachelor of Informatics Engineering. Computer Network

Skillshop - Google

2025

AI-Powered Performance Ads Certification

Skillshop - Google

2025

Google Analytics Certification

Linkedin

2021

Product Management

Linkedin

2021

Enterprise Architecture

Linkedin

2020

Content Strategy for Digital Product and Services